Business Process Management (BPM)

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Analyze processes, identify bottlenecks, and start modeling dynamic workflows

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Overview:

Business Process Management (BPM)

With a low code Business Process Management platform, we have helped our clients deploy a customized workflow solution involving complex operations with an average of 50% reduced cost thus giving you a greater ROI than our competitor.

The flexibility and stability of our BPM solution ensures that our clients can cope with the increasingly challenging market changes arising from governance, customer needs and competition. Our BPM platform has paved the foundations of our Loan Origination System (LOS), Lead Management System (LMS), Complaint Management System (CMS), Customer Onboarding, Insurance Claim Process, and many more.

More solutions available to increase operational
efficiency and is customizable base on your needs.

Benefit:

Reduce Turnaround Time

Minimize the time taken to perform each process through workflow optimization and continuous improvements. Workflows can be defined to handle end-to-end processes, providing a complete functional solution with minimal manual processing.

Enhance Task Visibility and Traceability

Each task and action are logged into the BPM platform for auditing. Its monitoring and logging features can be highly advantageous from a project management standpoint.

Gain Actionable Insights

Actionable insights can be acquired through the analysis of task audit logs, allowing businesses to eliminate bottlenecks and improve resource-efficiency.

Consolidated Task Inbox

With the BPM platform’s capability of integrating to a large variety of enterprise-level systems, all pending tasks can be centralized into one inbox. With a consolidated view, users can better manage their tasks and prioritize them accordingly.

Adapt Hybrid Workplaces

Using a BPM solution also supports the shift towards digital automation. Enabling employees to adopt hybrid or remote work models effectively. The BPM platform provides as a centralized system for operations, fully customizing its functions as needed for a specific office or group of people.

Fluctuating Market Demands

A BPM solution offers pinpoint precision in allocating resources to adjust to current market demands accordingly. Its monitoring capabilities help businesses to identify production bottlenecks and delays.

Complex IT Infrastructure

The open-source nature of our BPM platform offers a broad integrability, along with our specialized BPM engineers, it makes integration in highly-complex system infrastructures possible.

User-Friendly Configurability

Users of moderate computer literacy are able to tweak their BPM applications and workflows to maximize performance, as its low-code environment requires little to no coding.

Enhanced Customer Experience

The BPM solution unifies the touchpoints of departments and customers, which leads to the type of personalization that increases customer experience. Furthermore, a BPM solution emphasizes on processes, it aids businesses in identifying the impact of a particular decision from a customer’s perspective.

Business Partner

Microsoft Gold Certified Partner

IBM Premier Business Partner

Kofax Platinum Partner

Joget Accredited Partner